Who operates this website
This website, gladservices.in, is operated by MR GLAD SERVICES, a partnership firm in India. MR GLAD SERVICES also operates the brands UPLYNE, Glad Seva and Glad Workspace. Each brand website may publish its own privacy notice for the services it offers; this policy covers the corporate website only.
Information you give us
When you send an enquiry through the contact form, we collect:
- your full name and email address;
- your phone number, if you choose to give it;
- the business your enquiry relates to and the type of enquiry;
- the subject and message you write; and
- your confirmation that you have read this policy.
Please do not include sensitive personal information, identity document numbers or financial details in your message.
Information collected automatically
To protect the contact form and the administration area from abuse, the website records:
- a one-way coded version (hash) of your IP address, rather than the address itself;
- your browser's user-agent string, when you submit an enquiry; and
- the date and time of the submission.
Our web hosting provider may also keep standard server logs (such as IP address, requested page and time) for security and operation of the hosting service.
This website does not use analytics, advertising or tracking tools, and it does not load fonts or scripts from third-party services.
Why we use this information
- to read, respond to and follow up on your enquiry;
- to pass your enquiry to the relevant brand team within MR GLAD SERVICES;
- to keep a record of enquiries we have received and how they were handled; and
- to prevent spam, abuse and unauthorised access to the website.
We do not sell your information or use it for advertising.
When you submit an enquiry, the website may send a notification to our team and, where enabled, an acknowledgement to the email address you provide. These emails are sent through the email service configured for our business domain.
Cookies
The website uses a single essential session cookie on the contact page and in the administration area. It does not use analytics or advertising cookies. See our Cookie Policy for details.
Storage and security
Enquiries are stored in the website's database on our hosting account and can be viewed only by authorised staff through a password-protected administration area. We use reasonable measures such as encrypted connections (HTTPS), hashed passwords, access controls and limits on repeated attempts.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep enquiries for as long as needed to respond to you and to maintain reasonable business records, and we delete enquiries that are no longer needed. Records used to limit repeated submissions are deleted automatically after a short period.
Your choices and requests
You can ask us to access, correct or delete the personal information you have sent through this website, subject to applicable law. Please use the contact details below and tell us which enquiry your request relates to.
Contact for privacy questions
MR GLAD SERVICES
Phone+917433858504
Registered office236, 2nd Floor, Sheetal Varsha–Mahavir Business Park, Opp. Behrampura Police Chowky, Behrampura, Ahmedabad, Gujarat, India.
Changes to this policy
We may update this policy when the website or our practices change. The date at the top of this page shows when it was last updated.